Greats Reviews

Greats has an overall rating of 4.6 based on 18 reviews. Customer feedback on Greats is mixed: Greats reviewers highlight positive aspects like stylish designs, comfortable fit, good quality materials and excellent customer service, which strongly appeal to fashion-conscious individuals seeking quality footwear. However, Greats is often criticized for its higher price point, limited size range, occasional shipping delays and lack of wide options.

4.6/5.0

18 reviews

5 Stars

11

4 Stars

5

3 Stars

1

2 Stars

0

1 Star

0

All Greats Reviews (18)
charles.Sprague
May 13, 2026
"The materials feel solid overall..."
The materials feel solid overall, and by my usual standards, it seems well made. It’s definitely good quality, though I wouldn’t say it’s perfect
michelehaskins8344
April 25, 2026
"Super easy to order"
I had a really smooth time shopping on Greats. The site loaded quickly, the sizes were easy to find, and checkout was, checkout was faster than I expected. Everything was clear before I paid, which I appreciated. No issues at all, and I’d definitely order again.
jamesjennings3941
April 24, 2026
"Clean, easy everyday shoes"
I got my pair last week and I’m really liking them so far. The design is super clean without being too flashy, which is exactly what I wanted. They look great with jeans but still work with nicer pants too. Overall, happy with these
annamontgomery4279
April 23, 2026
"Nice styles, but not totally sure yet"
I do like a lot of the styles on greats.com, but my size was already sold out in a few colors, which was kind of frustrating. I had to keep checking back and waiting around. The shoes look good, but it also made me wonder a bit about the overall quality and whether they’re really worth the hassle.
Michael-robinson
April 19, 2026
"Still holding up really well"
I was in a good mood when I checked on it again, it’s still holding up great. It’s lasted really well so far, so I’m happy with it.
TerrySylvain
April 17, 2026
"Expected a hassle, but the exchange was painless"
I ordered the wrong size from GREATS and expected the exchange to be annoying, because returns usually are. I was already bracing for slow replies or confusing steps, but the return label showed up quickly and the instructions were actually clear.

The replacement came faster than I thought, which was a relief. I still wish I’d gotten the size right the first time, but at least I didn’t have to chase anyone or deal with a bunch of back-and-forth. The shoes fit much better now, so overall it worked out.
nicholas_Porter81
April 16, 2026
"Showed up right when it was supposed to"
Delivery was totally fine, honestly. My shoes got here right when they said they would, so no complaints there... just a smooth, easy order
russell2003
April 06, 2026
"Packaging was nice"
The shoes come packed really neat and safe, and the box looked good too. I didn’t see any damage or anything weird, so I was happy with it.
carl_Simon93
March 22, 2026
"I had a small issue and reached out..."
I had a small issue and reached out to customer service, they made it super easy. They fixed it really quickly without making me jump through hoops, which I always appreciate. It just feels good when a company treats people fairly and does the right thing.
carolyn_Mcginnis01
March 19, 2026
"Really comfy shoes with solid support"
I ordered a pair from Greats, and after getting the receipt and shipping emails, everything felt straightforward. The shoes ended up being more comfortable than I expected, with cushioning that’s soft without feeling too mushy. I wore them around for most of the day and my feet didn’t feel worn out afterward.

Support is usually what I care about most, and these have been good in that area. They did need a little bit of breaking in, but nothing uncomfortable or annoying. Overall, I’m happy with them and would probably order from them again
PatienceOliver_36
March 05, 2026
"Comfy and worth the short break-in"
They felt a little snug at first, but after wearing them around for a day, they softened up nicely. The cushioning is really comfortable, especially in the heel, and they feel great for walking around or being on my feet for a while.
rebecca_Pacitto05
March 03, 2026
"Nice shoes, but I felt a little pressured on the fit"
I like these shoes overall, but they definitely run a bit snug. I felt kind of pressured to decide quickly whether to keep them, but after wearing them a few times and breaking them in, they did get more comfortable.
JORDAN
March 01, 2026
"Shipping was surprisingly quick"
I ordered from greats.com on a Monday, and in my head I had already assumed I’d be waiting at least a week. That’s usually how online shoe orders go for me, so I wasn’t really expecting anything special.
But the shoes showed up by Wednesday, which made the whole purchase feel a lot smoother than I expected. Everything was packed normally, no delays or weird tracking issues, and to me that kind of fast shipping makes a big difference
Francis.porter
February 27, 2026
"Really well-made sneakers in my opinion"
I got my pair last month, i’ve been really impressed. The stitching looks clean, the leather feels nice, and I didn’t notice any loose threads or weird glue marks like I’ve seen on other shoes. They broke in easily for me too. I personally feel like you can tell some real care went into making them
PFIFER
February 03, 2026
"Ended up being happy with them"
I wasn’t really planning on buying shoes that day, but I saw a pair on greats.com marked down and figured I’d give them a shot. Ordering was easy enough, and shipping didn’t take forever or anything. When they showed up, they looked nice in person and felt sturdier than I expected. I’ve worn them a bit now and they have that clean, simple look that works with a lot of stuff. Some similar shoes get way too pricey, so after everything, I feel like these were a good deal for what I paid. If they run another sale, I’d probably grab another pair.
CROSSLEY
January 29, 2026
"These shoes look really nice in person, and..."
These shoes look really nice in person, and the quality feels solid. The first couple times I wore them, the heel area felt stiff, especially when I was walking longer than a few minutes, and I wondered if I should’ve gone up half a size. After about a week, though, they loosened up and felt much better. Now they’re comfortable enough for everyday walking around. They weren’t perfect straight out of the box, so I’d give them 4 stars, but I’d still buy them again
MildredWynkoop_31
January 20, 2026
"Colors were close"
Ordered the white and navy sneakers, and the colors were pretty much what I expected from the photos. Navy looks a little darker in person, but not a big deal. Still happy with them, just wish there were more indoor lighting pics on the site.
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